UKTEK LTD explains how we collect and use personal information when you shop with UKTEK, create an account, or contact support.
We collect information you provide directly, including your name, email address, phone number, delivery address, billing details, account login details, and support messages.
We also receive order, payment, fraud prevention, and checkout status information from our payment provider. We do not store full card details on UKTEK servers.
We use personal information to process orders, deliver devices, manage returns and warranty support, operate account features, respond to enquiries, prevent fraud, and comply with legal duties.
Where we send service emails, these may include order confirmations, payment updates, delivery updates, warranty information, account security emails, and support replies.
We share information only where needed with service providers such as payment processors, delivery providers, email providers, hosting providers, analytics providers, and professional advisers.
We may share information where required by law, regulation, court order, fraud prevention checks, or legitimate requests from public authorities.
You can contact us at info@uktek.uk to request access, correction, deletion, restriction, portability, or objection where those rights apply under UK data protection law.
You also have the right to complain to the UK Information Commissioner's Office if you are unhappy with how your personal information is handled.
We keep order and transaction records for as long as needed for tax, accounting, warranty, fraud prevention, and legal obligations. Support and account records are kept only for as long as reasonably needed.
These pages are operational drafts for launch preparation and should be checked before publication.
